Terms of Service

Last updated: 02 January 2026

1. About Ateva

Ateva provides services related to structured customer communication. WhatsApp may be used as a communication channel for service-related interactions and follow-up communication.

2. Use of WhatsApp

WhatsApp communication is used solely for service-related purposes, including responding to inquiries and follow-up communication.

Customers only receive messages after initiating contact or providing explicit consent.

3. No Promotional Messaging

Ateva does not use WhatsApp for unsolicited, bulk, or promotional messaging.

4. Opt-out

Customers may opt out of WhatsApp communication at any time by informing Ateva directly or by blocking the conversation within WhatsApp.

5. Data Protection

Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

6. Limitation of Liability

Ateva makes reasonable efforts to ensure accurate and reliable communication but cannot guarantee uninterrupted availability of communication channels.

7. Contact

For questions regarding these Terms, you can contact us at: hello@ateva.io